SERVICES
The Solutions
Secretary/ Customer Service
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Answering Phones
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Scheduling: arranging appointments, conferences, meetings, and travel for company personnel.
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Maintain scheduling and event calendars.
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Greet callers; handle their inquiries, direct them to the appropriate persons according to their needs.
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Locate and attach appropriate files to incoming correspondence requiring replies
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Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters/ emails.
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Schedule and confirm appointments for clients, customers, or supervisors.
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Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
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Provide services to customers, such as order placement and account information.
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External communications
Human Resources
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Compensation
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Administers the compensation program (payroll) monitors the performance evaluation program and revises as necessary.
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Performs monthly, bi-monthly or weekly payroll to employees. (Salary, commissioned, and or hourly)
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Benefits administration (if applicable)
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Develops/ Participates in developing department goals, objectives, and systems.
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Assigning background checks and drug screenings.
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Conducts recruitment effort; conducts new employee orientations; writes and places advertisements.
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Handles employee relations counseling, and exit documentation.
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Administers various human resource plans and procedures for all company personnel; assists in the development and implementation of personnel policies and procedure; prepares and maintains employee handbook and policies and procedures manual. (if applicable.)
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Maintains company organization charts, and employee directory
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Maintains compliance with federal and state regulations concerning employment.
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Performs other related duties as required and assigned.
Administrative Operations
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Conduct day-to-day administrative and operational tasks.
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Internal/ Company correspondence.
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Assist with projects: logistics, procurement, and management.
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Encourage open communication between team members, allowing the team to bring forward ideas on how they can collectively deliver a more effective service.
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Set and cascade business objectives and targets to the team
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Reporting
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Maintaining company calendar.
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Create and maintain accurate documentation.
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Assist bookkeeper with receipts and other important forms of documentation.
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Reimbursements
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Receipts
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Invoices
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Event Planning
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Coordinating meetings, conferences, and webinars.
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Travel Planning
